Responsible Betting Guidelines
C999 believes betting is only enjoyable when it stays within your control. We want you to play for fun — never out of compulsion. That's why c999 offers a complete responsible gambling toolkit.
c999's commitment
Betting is entertainment, not a guaranteed source of income. Never bet with money you cannot afford to lose. If you feel your betting is getting out of hand, seek help immediately. c999 is always here for you.
Online betting is still relatively new for many people in Bangladesh. A lot of players come to c999 to add a little excitement while watching a cricket match – and that's completely normal and enjoyable. But betting becomes a problem when it shifts from entertainment to habit, and from habit to addiction.
C999's responsible gambling policy is built on a simple idea — when you stay in control, betting is a great experience. But if you feel like you're starting to lose that control, c999 gives you the tools to pause and get support.
Responsible betting means staying within your budget, treating it as entertainment, not chasing losses, and keeping your relationships with family and friends intact. c999 is here to support you along the way.
There are no guaranteed wins in betting. Only ever wager what you can afford to lose without it affecting your everyday life.
Decide upfront how much you are willing to put toward betting each week or month. Once you hit that limit, stop.
Spending hours on end betting isn't healthy. Take regular breaks and make time for family and friends.
Betting when you're angry or frustrated almost always leads to bigger losses. Make decisions with a clear head.
Chasing losses by thinking "I'll win it back this time" is one of the most dangerous habits in betting. Accept the loss and stop for the day.
Hiding your betting only makes things worse. Having someone you trust in the know means they can step in and help if you ever need it.
We don't just talk about it – we take real action
You can temporarily suspend your account at any time — for 7 days, 1 month, or 6 months. During this period, logging in will not be possible.
Set a maximum daily or weekly deposit limit in advance. Once you hit that limit, the system will automatically block any further deposits.
After you've been playing for a set amount of time, c999 will automatically remind you how long you've been playing and how much you've spent.
You can view a detailed breakdown of your betting history, win/loss ratio, and total spend at any time.
C999 does not allow anyone under 18 to open an account. Age verification is strictly enforced.
The c999 support team is ready to guide you not just with technical issues, but also if you're feeling stressed about your betting.
Steps to keep yourself protected on c999
Set your own cap on how much you can deposit within a given time period.
If you need a short break from betting, set a cooling-off period.
Choose self-exclusion if you want to stop betting for an extended period.
C999 will periodically remind you how long you've been playing.
If you notice these signs, it's time to get help
Continuing to bet after running out of money for the month, or borrowing to place bets.
After a loss, you bet more to chase your losses – and it keeps happening.
Betting is keeping you up at night or making it hard to focus at work.
You're betting but hiding it from your family or friends.
You feel irritable, restless, or anxious when you haven't placed a bet for a while.
Betting is straining your relationships with friends or family, or causing you to avoid social events.
Answer the following questions honestly
Have you deposited more than your pre-set budget?
After a big loss, have you placed an even larger bet to try to win it back?
Have you been dishonest or evasive with family or friends about your betting?
Has betting caused you to lose focus on work or studies, or neglect your responsibilities?
Have you decided to cut back or stop, but found you couldn't follow through?
Your betting is fully under control. Use c999's tools to keep it that way.
Early signs of a problem. Set a deposit limit and review your betting history regularly.
Contact c999 Support right away or take a self-exclusion. Your well-being comes first.
All responsible gambling tools available on c999 and how to access them
| Tools | How to Enable It | To Take Effect | Can it be cancelled? |
|---|---|---|---|
| Deposit Limit | Account Settings | Instant | After 7 Days |
| Cooling-Off Period | Settings or Support | Within 24 Hours | After the period ends |
| Self-Exclusion | Support Email | Within 24 Hours | Limited |
| Reality Check | Account Settings | Instant | At any time |
| Betting History | Account Dashboard | Always available | View-Only Access |
| Support & Guidance | Live chat or email | 24/7 | Not Applicable |
Support is available both on c999 and beyond
The c999 support team is available 24 hours a day to help. Don't hesitate to reach out if you're struggling with your betting.
For self-exclusion or long-term support, send us an email. We typically respond within 24 hours.
There are various organizations in Bangladesh that offer mental health support. Reach out to someone you trust – whether that's family, a friend, or a counsellor.
Tell a trusted family member or friend. Facing a problem alone is hard – having someone in your corner makes it much easier.
C999 takes strict measures to ensure no one under 18 can access the platform. That said, if you have younger siblings or children at home, there are extra precautions you can take on your end as well.
Financial awareness is a cornerstone of responsible betting. Many c999 members enjoy betting while sticking to a proper budget. A few simple habits can help you stop betting from becoming a financial problem before it ever gets there.
Questions c999 Members Often Ask
Start betting responsibly
Now that you know our responsible gambling policy, start safely — c999 is with you every step of the way.